Optimizing Call Center Customer Support for Increased Revenue
Tenfold - Contact Center Blog
NOVEMBER 30, 2017
Wikibon predicted that enterprise cloud spending is growing at a 16% compound annual growth (CAGR) run rate between 2016 and 2026. Businesses are getting deeper into predictive analytics, using artificial intelligence (AI) applications to help streamline call center experiences for customers and agents.
Let's personalize your content