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The Challenges of Managing Customer Data in Contact Centers

NobelBiz

We will cover topics such as data encryption, interactive voice response (IVR) for filtering calls, security training for employees, and using proper security solutions. And complying with government and industry regulations is mandatory for any contact center. trillion by 2025. trillion in 2025.

article thumbnail

The Challenges of Managing Customer Data in Contact Centers

NobelBiz

We will cover topics such as data encryption, interactive voice response (IVR) for filtering calls, security training for employees, and using proper security solutions. And complying with government and industry regulations is mandatory for any contact center. trillion by 2025. trillion in 2025.