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Sales Gamification Software: 6 Benefits + 3 Tools to Consider in 2023

JustCall

The impact of sales gamification is much lar ger than you think. Gamification is being embraced by more than 70% of organizations belonging to the Global 2000 list of companies. Gamification is known to enhance loyalty, customer engagement, and motivation. The need of the hour? Let’s get going. How does this help?

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Cloud Contact Center Best Practices You Should Use In 2022

Playvox

The market is projected to be more than $832 billion by 2025, up from an estimated $371.4 Today’s contact center leaders need a QM solution that’s built for digital channels so they can access the right data and tools to engage, coach and develop employees – before an issue occurs. Gamification. billion in 2020.

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AI Customer Service: Today’s Most Transformative Technologies

TechSee

billion worldwide by 2025, with a CAGR of 22.9 Contact Center Pipeline reports that increasing the focus on coaching and development for agents is a top priority for contact centers worldwide. Gamification. Gamification can be an immersive, exciting experience that engages and motivates agents.

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How Effective Is eLearning For Call Center Training & Operations?

JustCall

It is expected that by 2025, eLearning will reach $ 325 billion. Using an eLearning strategy can interactively guide consultants through all kinds of basic queries, testing them through gamification, and tracking their progress. Let us consider some facts here: The eLearning market isn’t new but is now over 21 years old.