article thumbnail

ISDN and PSTN Support is Ending: Here’s How to Stay Ahead of the Change

Babelforce

Openreach is turning off the UK’s PSTN and ISDN services in 2025, meaning contact centers have to switch to Internet Protocol (IP) solutions before then. . Businesses began to turn to VoIP phone systems for their communication needs. In 2025, Openreach will turn off PSTN and ISDN in the U.K. Take a deep breath….

voip 89
article thumbnail

The Challenges of Managing Customer Data in Contact Centers

NobelBiz

And complying with government and industry regulations is mandatory for any contact center. Our Cloud contact center software NobelBiz Omni+ is fully compliant and features many advanced security measures to protect customer information and sensitive data. trillion by 2025. trillion in 2025.

article thumbnail

The Challenges of Managing Customer Data in Contact Centers

NobelBiz

And complying with government and industry regulations is mandatory for any contact center. Our Cloud contact center software NobelBiz Omni+ is fully compliant and features many advanced security measures to protect customer information and sensitive data. trillion by 2025. trillion in 2025.