Inbenta
MAY 16, 2022
By 2024, we might be looking at a $2.4 This has empowered telecom companies to reduce their waiting times, decrease call volume and increase customer satisfaction. So let’s discuss the reasons why it’s time for your telecom business to invest in chatbots. billion revenue forecast. What are AI chatbots?
Inbenta
DECEMBER 14, 2021
They can push promotions in a specific timeframe and recommend or upsell insurance plans by making suitable suggestions at exactly the right moment. Support diversification by recommending, cross-selling, or upselling appropriate products. Speed up average handling times (AHT) and increase first-contact resolution.
JivoChat
MARCH 15, 2021
Deliver real-time support. One of the most frustrating things for customers is having to wait a long time to receive support. If the wait time is long enough, it could even be the deal-breaker that makes customers ditch your brand for good. Train agents to upsell and cross-sell.
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