Top 5 Customer Service & CX Articles for Week of February 5, 2024
ShepHyken
FEBRUARY 4, 2024
Trillion in Sales Annually at Risk by Bruce Gil (Quartz) Bad customer experiences could cost organizations around the world $3.7 In short, if you provide bad service, be prepared to lose sales/money. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too.
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