Remove 2024 Remove Multichannel Remove Revenue potential Remove Upselling
article thumbnail

7 Ways to Automate Customer Service (Without Sacrificing Quality)

JivoChat

Chatbots will drive $142 billion in consumer spending by 2024 — a meteoric surge from $2.8 Increases revenue potential. Upsell or cross-sell customers on your offers. You also need to use multichannel bots to engage your audience across channels. billion in 2019. Lower cart abandonment rates. Collect survey data.