Remove 2024 Remove call center solutions Remove Interactive Voice Response Remove Surveys
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Chatbots in Telecom: Top 5 Reasons Why Telecom Companies Must Invest in Chatbots

Inbenta

By 2024, we might be looking at a $2.4 They operate using text-to-speech technology that can break down user responses, and respond appropriately. Before the rise of chatbots, IVRs were the go-to solution for automating customer inquiries. AI chatbots are better than IVRs. billion revenue forecast. relevance 26.3%