10 Ways to Succeed With Omnichannel Customer Service in 2021
JivoChat
MARCH 15, 2021
Omnichannel service best practices. 10 Omnichannel Customer Service Best Practices. Now that we went over the benefits of omnichannel customer service, it’s time to get into how to implement it and the best practices to use. Deliver real-time support. Train agents to upsell and cross-sell.
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