7 Ways to Automate Customer Service (Without Sacrificing Quality)


Chatbots will drive $142 billion in consumer spending by 2024 — a meteoric surge from $2.8 We’ll also share some actionable strategies and best practices to help you decide how to implement customer service automation. It’s important to realize that your business could incur these growing salary, hiring, and training costs without any revenue growth. Increases revenue potential. In turn, you get more business and grow revenue.