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Multichannel Ecommerce: Types, Tools and Best Practices

JivoChat

Multichannel ecommerce can help you boost sales, make your services more visible, and drive customer loyalty. In this post, we’ll tell you how to get started with a multichannel ecommerce strategy. What is Multichannel Ecommerce? Why Sell on Multichannel Ecommerce Platforms?

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What is Call Center Software? – Types, Benefits, Features and more

Hodusoft

When it comes to the classification of call centers, there are six types of call centers—inbound, outbound, automated, multichannel, omnichannel, and virtual call centers. What is Call Center Software? Types, Benefits, Features and more.