E-commerce Statistics You Should Know in 2021

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e-commerce food sales were expected to total around $24 billion in 2020 and rise to over $38 billion in 2023, giving the industry a compound annual growth rate (CAGR) of 17.3%. by the end of 2024. E-commerce Statistics Show that Consumers Want Personalized and Prompt Customer Service.

7 Ways to Automate Customer Service (Without Sacrificing Quality)

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Automating customer service isn’t a fad. Chatbots will drive $142 billion in consumer spending by 2024 — a meteoric surge from $2.8 Read on to learn more about the various ways that automating customer service can benefit your business. We’ll also share some actionable strategies and best practices to help you decide how to implement customer service automation. What Is Customer Service Automation? Advantages Of Automating Customer Service.