Remove 2024 Remove Abandon rate Remove Best practices Remove Upselling

7 Ways to Automate Customer Service (Without Sacrificing Quality)

JivoChat

Chatbots will drive $142 billion in consumer spending by 2024 — a meteoric surge from $2.8 We’ll also share some actionable strategies and best practices to help you decide how to implement customer service automation. Lower cart abandonment rates. Boost on-page time and reduce bounce rate. Upsell or cross-sell customers on your offers. These types of replies are best applied to simple questions that have clearly defined answers.