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E-commerce Statistics You Should Know in 2021

JivoChat

MAY 13, 2021

e-commerce food sales were expected to total around $24 billion in 2020 and rise to over $38 billion in 2023, giving the industry a compound annual growth rate (CAGR) of 17.3%. by the end of 2024. And a Baymard Research Study found the global average cart abandonment rate is 69.2%. Key takeaways.

Banking 52
Banking Chatbots Self service Advertising 52
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7 Ways to Automate Customer Service (Without Sacrificing Quality)

JivoChat

APRIL 13, 2021

Chatbots will drive $142 billion in consumer spending by 2024 — a meteoric surge from $2.8 Lower cart abandonment rates. Boost on-page time and reduce bounce rate. billion in 2019. You can also use live chat triggers to initiate personalized interaction based on a visitor’s demographics or on-site behavior.

Customer Service 40
Customer Service Chatbots Self service Abandon rate 40
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