JustCall Named One of the Best Customer Service Products of 2023 by G2

JustCall bags one more accolade. It has been named one of the 50 best customer service products of 2023 by G2.

Ranked 41st and among other industry-leading names, including Intercom, Tidio, and Drift, this is another one of several milestones JustCall and SaaS Labs (the parent company) have flagged over the past two years.

A Modern Communication System for Customer-Facing Teams

JustCall is a communication system purpose-built for customer-facing teams. It comes with modern capabilities that empower sales and support agents to be more productive, perform optimally & achieve their goals faster.

In addition to cloud phone features, JustCall also offers bulk SMS/MMS solutions.

Some of its features include sales dialer, multi-level IVR, conversation intelligence, call recording, call forwarding, SMS automation, custom workflows, and live tracking.

JustCall supports integration with 100+ CRMs, helpdesk, and business tools, including HubSpot, Pipedrive, Salesforce, Zapier, Zoho CRM, Zendesk, Front, Outreach, Slack, Intercom, Freshdesk, & more.

More Wins, Bigger Leaps

JustCall is one of G2’s top-rated cloud phone systems in the SMB and mid-market segments across different categories.

It has been awarded as a Leader and Best Performer for its world-class support, fastest implementation, best estimate ROI, easiest setup, and highest user adoption.

Recently, SaaS Labs was featured on Deloitte’s 2023 Technology 500™ list. The coveted Technology Fast 500 is an award program that recognizes 500 of the most innovative, fastest-growing companies in North America across the technology, media, telecommunications, life sciences, fintech, and energy tech sectors.

Read: SaaS Labs Featured On Deloitte’s 2022 Technology Fast 500™

The latest win is another feather in the cap that validates the impact of our product and our commitment to customer-facing teams.

Thank You for Trusting Us

JustCall is a power tool purpose-built to supercharge your communication stack. It is used by customer-facing teams at 6000+ businesses globally. If you’re one of them that powers their customer service communication with JustCall, thank you for trusting us. We hope you continue getting more value out of JustCall.

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We have a lot of plans in place for the rest of the year – more feature announcements, as well as the launch of our conversation intelligence in June.

(Did you know you can get early access to our conversation intelligence? The early users have increased their CSAT by up to 32% and reduced their average handle time by 25%. Join the waitlist here for pre-launch access!)

We’re looking forward to doing more great work in 2023 and making JustCall even more impactful for customer-facing teams.