5 Top Customer Service Articles of the Week 8-1-2022
ShepHyken
AUGUST 1, 2022
They want B2C-like experiences. My Comment: The digital experience is not just for B2C companies. Jeannie Walters, customer experience expert, shares the how and why behind the changing B2B customer expectations that are starting to look more and more like the expectations of the B2C customer. Can you deliver?
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