Whitepages Pro

MAY 28, 2019

From challenges and giveaways at our booth, to sharing our new Transaction Risk API solution on the demo stage, to our “Fraud in Online Gambling” breakout session, our team truly enjoyed this year’s conference. The post MRC London 2019 appeared first on Whitepages Pro. Missed the session? Check out the slides here.

APIs 40

APIs 40

Whitepages Pro

JULY 19, 2019

Patrick Langeveld, innovation driver for open banking at ING, on the complexities of API innovation under PSD2. Rabobank opens PSD2 API link for account information. To keep up with the ever-changing world of PSD2, download the July 2019 PSD2 Tracker here: [link]. News and Trends. Open Payments raises $1.5M

APIs 40

APIs Banking Engineering Accountability 40

Whitepages Pro

JULY 19, 2019

Patrick Langeveld, innovation driver for open banking at ING, on the complexities of API innovation under PSD2. Rabobank opens PSD2 API link for account information. To keep up with the ever-changing world of PSD2, download the July 2019 PSD2 Tracker here: [link]. News and Trends. Open Payments raises $1.5M

APIs 40

APIs Banking Engineering Accountability 40

Vonage

JANUARY 30, 2019

Open standards, cloud functionality, programmable micro services and APIs, combined with AI smarts, now offer the budding Lego builder entirely new possibilities. The tenth was simply an acknowledgement that some teams will have such a full agenda of their own making that none of the ones mentioned here, make it onto their 2019 action plan.

Self service 91

Self service APIs Cloud contact Interactive Voice Response 91

Whitepages Pro

AUGUST 14, 2019

The challenges some banks face when opening their API platforms to third parties. To keep up with the ever-changing world of PSD2, download the August 2019 PSD2 Tracker here: [link]. The post August 2019 PSD2 Tracker with PYMNTS.com appeared first on Ekata.

Banking 40

Banking APIs 40

Whitepages Pro

AUGUST 14, 2019

The challenges some banks face when opening their API platforms to third parties. To keep up with the ever-changing world of PSD2, download the August 2019 PSD2 Tracker here: [link]. The post August 2019 PSD2 Tracker with PYMNTS.com appeared first on Ekata.

Banking 40

Banking APIs 40

Whitepages Pro

MAY 16, 2019

UBS creates PSD2 API portal for third parties. To keep up with the ever-changing world of PSD2, download the May 2019 PSD2 Tracker here: [link]. To keep up with the ever-changing world of PSD2, download the May 2019 PSD2 Tracker here: [link]. The post May 2019 PSD2 Tracker with PYMNTS.com appeared first on Ekata.

APIs 40

APIs Government Banking 40

Whitepages Pro

MAY 16, 2019

UBS creates PSD2 API portal for third parties. To keep up with the ever-changing world of PSD2, download the May 2019 PSD2 Tracker here: [link]. To keep up with the ever-changing world of PSD2, download the May 2019 PSD2 Tracker here: [link]. The post May 2019 PSD2 Tracker with PYMNTS.com appeared first on Whitepages Pro.

APIs 40

APIs Government Banking 40

Spearline

JANUARY 3, 2019

And we have some significant plans in the pipeline for 2019, full details of which will be revealed to you shortly. Spearline API launched. Did you know, any service or functionality provided on the Spearline platform is now available through our API (application programming interface)? Find out more about API.

APIs 40

APIs Call flow Engineering Enterprise 40

Totango

JUNE 4, 2019

With this release, we’ve expanded the available communication channels to include custom webhooks, allowing you to send Execution Reports to any system that has an API. New: API Endpoint for File Uploads. We’ve achieved this by introducing a way to create API endpoints for each of your recurring file upload processes.

APIs 66

APIs Engineering 66

DMG Consulting

MARCH 31, 2019

DMG Consulting Releases 2018 – 2019 Cloud-Based Contact Center Infrastructure Product and Market Report. What: Releases 2018 – 2019 Cloud-Based Contact Center Infrastructure Product and Market. in 2018, 23% in 2019 and 2020, and 21% in 2021 and 2022. Differentiated and compelling capabilities driving growth.

Consulting 48

Consulting Consulting Contact Center Marketing 48

Nexmo

OCTOBER 20, 2020

In this tutorial, we’re going to be using the Vonage Voice API to learn how to quickly snap the former (DTMF) into our ASP.NET core applications. Collecting DTMF from a user over a PSTN call will involve the following: Setting up a Vonage API Account if you don’t have one. A Vonage API account. Write some C# code.

Interactive Voice Response 96

Interactive Voice Response APIs Construction Accountability 96

aircall

APRIL 25, 2022

Three Cheers for the Open API. Since the launch of the Aircall App Marketplace in 2019, countless partners have used our API to build innovative apps that expand the Aircall app ecosystem. . Our public API makes it easy for developers to work with Aircall. Together, we’re building the future of voice. .

APIs 62

APIs CRM Technical Support Marketing 62

AWS Machine Learning

OCTOBER 10, 2022

To begin performing real-time predictions, you integrate Amazon Fraud Detector’s low-latency prediction API into your application and begin sending new mobile events to generate fraud predictions. This result is sent back to your mobile app via API Gateway. 2019-11-30T13:01:01Z. 2019-11-30T13:01:01Z. Event Metadata.

APIs 73

APIs Accountability Metrics Government 73

Aspect

JANUARY 25, 2021

Gartner predicts that “by 2023, 25 percent of employee interactions with applications will be via voice, up from under 3 percent in 2019. Our innovative customers can now leverage Google with the help of our Prophecy media browser the Google STT (automatic speech recognition tool) and text-to-speech APIs.

Self service 118

Self service APIs Chatbots Engineering 118

AWS Machine Learning

MARCH 30, 2023

You can get started without any prior ML experience, using APIs to easily build sophisticated personalization capabilities in a few clicks. On the campaign ( trending-now-campaign ) Personalization API tab, choose Get recommendations.

Personalization 87

Personalization APIs Accountability Engineering 87

CSM Magazine

JULY 13, 2022

In 2019 in Sacramento, CA, ONE was established with a primary objective to simplify the lives and finances of everyday consumers. The Save Pocket is an interest-bearing sub-account where customers benefit from an interest rate of 1.00% APY. That’s why ONE has stepped on the scene and started to change the game when it comes to banking.

Banking 59

Banking Customer Service APIs Finance 59

Nexmo

MAY 2, 2019

That’s why we’re so proud that our customers have rated Nexmo, the Vonage API Platform, as a leader in ease of setup, implementation time, and user adoption. G2 Crowd, the leading B2B software rating service, has just released its Spring 2019 Grid Report, an aggregate rating of user satisfaction based on submitted reviews.

APIs 86

APIs Transportation B2B Consulting 86

AWS Machine Learning

APRIL 6, 2023

Next, we called the create_dataset function from the Boto3 API to create a dataset with attributes such as Domain, DatasetType, DatasetName, DatasetFrequency, and Schema. The Boto3 API provides the create_auto_predictor function for training an auto prediction model. In 2019 and 2020, our model achieved less than 0.1

Sales 82

Sales Metrics APIs Marketing 82

Fonolo

JANUARY 28, 2020

Many will look at 2019 as a mixed year, one of both wins and losses, and lots of little changes – almost all of them for the better. We did the math this month, and the results are in: We saved North American consumers from more than 53 years of hold time in 2019. That amounts to a staggering 28 million minutes.

Contact Center 75

Contact Center Call Center APIs Government 75

AWS Machine Learning

APRIL 19, 2023

The DJL was created at Amazon and open-sourced in 2019. In this case, it detects the DJL PyTorch engine implementation, which will act as the bridge between the DJL API and the PyTorch Native. Every operation in the DJL API is hand-crafted to best fit the Java conventions and make it easily accessible.

Engineering 79

Engineering APIs Scripts Education 79

Calabrio

JULY 28, 2020

Christine’s team of five also built custom application programming interfaces (APIs) that pull tickets from disparate systems—including systems of newly acquired companies—into an interactive service queue, where ticketing processes are measured against multiple SLA tiers and then adjusted as needed.

outsourcing 80

outsourcing Contact Center CRM APIs 80

AWS Machine Learning

MAY 17, 2023

Generative AI has grown at an accelerating rate from the largest pre-trained model in 2019 having 330 million parameters to more than 500 billion parameters today. The events trigger Lambda functions to make API calls to Amazon Transcribe and invoke the real-time endpoint hosting the Flan T5 XL model.

APIs 74

APIs Scripts Engineering Management 74

Smooch

APRIL 11, 2019

This will allow users to message each other across the three apps and presumably make life easier for businesses once WhatsApp’s Business API becomes generally available and Instagram introduces its own enterprise solution. This article originally appeared in Marketing Tech News on April 10 2019. You can read the original here.

APIs 61

APIs Government Enterprise Marketing 61

iCiDIGITAL

NOVEMBER 12, 2018

The four features we are looking forward to the most are Progressive Web Apps, GraphQL, Async API, and Two-Factor Authentication. Apollo for efficient API interactions. GraphQL is a query API language used for PWA storefronts to transfer data efficiently. Gone are the “old school ways” of REST API, as Albin describes it.

APIs 40

APIs B2C Engineering CRM 40

AWS Machine Learning

FEBRUARY 24, 2023

This dataset consists of human and machine annotated airborne images collected by the Civil Air Patrol in support of various disaster responses from 2015-2019. With our high-quality results now stored in OpenSearch Service, we’re able to perform geospatial and temporal search via a REST API, using Amazon API Gateway and Geoserver.

APIs 90

APIs Benchmark Government Analytics 90

Serenova

JUNE 24, 2020

The use of omnichannel contact centers has increased from 8% in 2016 to 31% in 2019, according to Nemertes Research’s 2019-20 Intelligent Customer Engagement research study of 518 organizations. You can also build your own custom integrations using our APIs. Constant Information Gathering Along the Customer Journey.

Contact Center 98

Contact Center Multichannel contact center solutions Cloud contact 98

DMG Consulting

MARCH 8, 2019

in 2018, 23% in 2019 and 2020, and 21% in 2021 and 2022. The new paradigm of “platform as a service” means that customized solutions can be created and deployed quickly; application programming interfaces (APIs) are being used to build out functional capabilities rapidly and easily. DMG expects the market to grow at a minimum of 22.5%

Contact Center 72

Contact Center Marketing SaaS Virtual Agent 72

AWS Machine Learning

NOVEMBER 27, 2023

According to a 2019 survey by Deloitte , only 18% of businesses reported being able to take advantage of unstructured data. Let’s invoke the Amazon OpenSearch API to search relevant documents for the generated vector embeddings. This includes formats like emails, PDFs, scanned documents, images, audio, video, and more.

Engineering 76

Engineering APIs Big data Accountability 76

DMG Consulting

MAY 26, 2020

2019 was the year of artificial intelligence (AI), automation and analytics, a trend that has continued in 2020 and into the foreseeable future, despite the pandemic. The idea is to make systems interoperable through easy-to-use application programming interfaces (APIs). WFO Trends in 2020.

Analytics 96

Analytics Contact Center APIs Consulting 96

Help Scout

APRIL 8, 2019

Reminder: We’re retiring Mailbox API 1.0 on June 6th, 2019. We’ve got a big change to our API just around the corner, and it may require action on your part. On June 6th, we’ll be saying goodbye to our legacy Mailbox API 1.0. If you’re currently using the Mailbox API 1.0, you’ll need to migrate to Mailbox API 2.0

APIs 40

APIs Wait times CRM Accountability 40

JustCall

FEBRUARY 12, 2021

Launched in 2019, this integration has been one of the favorites of JustCall customers when it comes to managing leads or enabling automation. Then enter the URL and API Key in the prompted panel and finally hit save. How do I find my ActiveCampaign API Key? This is where you will find the API Key. Read on to learn how.

APIs 52

APIs CRM Accountability Marketing 52

Serenova

JUNE 24, 2020

The use of omnichannel contact centers has increased from 8% in 2016 to 31% in 2019, according to Nemertes Research’s 2019-20 Intelligent Customer Engagement research study of 518 organizations. You can also build your own custom integrations using our APIs. Constant Information Gathering Along the Customer Journey.

Contact Center 98

Contact Center Multichannel contact center solutions Cloud contact 98

AWS Machine Learning

JUNE 9, 2022

Recently, we also announced the launch of easy-to-use JumpStart APIs as an extension of the SageMaker Python SDK, allowing you to programmatically deploy and fine-tune a vast selection of JumpStart-supported pre-trained models on your own datasets. The TensorFlow Team , 2019. JumpStart overview. Walkthrough overview. References.

Scripts 70

Scripts APIs Enterprise Accountability 70

Babelforce

OCTOBER 2, 2020

In this post: Acquisition and loyalty Debt Recovery The Cloud Automation API Integration / Development Customer Service / CX General Call Center Statistics. API Integration and Development. The number of messages sent by customers to businesses via Facebook increased by more than 100% between 2019 and 2020.

Contact Center 52

Contact Center APIs Call Center Wait times 52

Aspect

DECEMBER 24, 2018

The latest release – which has been receiving great feedback – includes enhanced automated/self-service omni-channel continuity, greater enterprise integration, expanded APIs, greater data privacy, GDPR regulatory compliance features, and more. Merry Christmas and a happy New Year! The post Merry Christmas and a Happy New Year!

Chatbots 59

Chatbots Finance APIs Self service 59

AWS Machine Learning

FEBRUARY 19, 2024

For text generation, Amazon Bedrock provides the RetrieveAndGenerate API to create embeddings of user queries, and retrieves relevant chunks from the vector database to generate accurate responses. Amazon’s annual revenue increased from $245B in 2019 to $434B in 2022. Tell me again what was the revenue in 2019? and, 2021?

Chatbots 101

Chatbots APIs Engineering Enterprise 101