Introducing JustCall’s Upgraded Pricing and Upcoming Features

Exciting news! Starting 1st August 2023, we will be introducing new AI features and capabilities that help teams operate efficiently and maximize your technology investments.

We built JustCall in 2016 with the aim to meet the voice and communication needs of businesses across the globe. Over the last 7 years, we have been committed to continuously enhancing our product and improving the user experience. In June, we announced our new AI-powered Conversation Intelligence platform, JustCall iQ, to enhance agent onboarding, agent productivity with improved analytics to help your team be more productive. 

Sneak Peek into the new JustCall Pricing Plans

At JustCall, we’re committed to ensuring that modern sales and support teams get access to the best communication features. To amplify this further, we’re now introducing AI capabilities on JustCall and an all-inclusive price to provide customer-facing teams a new level of interactions, productivity, and performance. 

Our new plans include inbound and outbound calling and SMS bundles for certain geographies for your communication needs. Once these calling and SMS limits are exhausted, users will be charged Pay-As-You-Go rates for calling and SMS. 

Here’s a quick glimpse into what our new pricing plans include:

All-Inclusive Packaging 

Based on longstanding demands from our customers, our new packages will now be inclusive of calling credits and SMS segments in the US, UK, Canada and Australia.

AI Capabilities

Our pricing packages have been revamped to include AI capabilities such as SMS AI, transcription, and call summary as part of the platform. This will enable our users to make smarter, well-informed decisions thanks to AI-based conversational insights.

Capture Use Cases Across a Customer’s Lifecycle

Our new feature bundles are crafted to serve real business use cases throughout a customer’s lifecycle. Start with the Essentials plan for basic business communication. Upgrade to the Business and Pro plans as your needs grow and you require workflow automation and advanced features.

Discover all the answers about our pricing model by reading our FAQs . 

Your Guide to Our Latest Pricing Offerings 

Below is an overview of our new pricing plans:

Essentials – Get Started with Your Customer Conversations

$19 per user/month (billed annually) | $29 per user/month (billed monthly)

We’re introducing a new feature bundle that caters to your basic communication requirements. Offering a business phone system to kickstart your customer conversations, the Essentials Plan comes with one free standard local or mobile number, bundled calling and SMS, integrations with productivity tools and basic calling features.

Team –  Empower teams with advanced features & AI capabilities 

$29 per user/month (billed annually) | $39 per user/month (billed monthly)

Ideal for small teams, the Team Plan brings powerful functionalities such as our introductory AI powered transcription & summaries, team-level analytics, Whatsapp messaging, CRM & helpdesk integrations and other advanced functionalities.

Pro –  Unlock Peak Performance and Accelerate Productivity

$49 per user/month (billed annually) | $69 per user/month (billed monthly)

The Pro Plan is built to cater to large teams looking for automation, team management capabilities, and advanced analytics. It provides advanced automation capabilities such as Bulk SMS, Sales Dialer, live call monitoring and SMS AI capabilities of tone analysis and message rephrasing.

Business –  All in One: Security, Compliance and Flexibility

Contact Sales to Learn More 

The Business Plan is ideal for organizations looking for custom usage bundles. Users get access to the Notetaker AI offering, advanced security and compliance, premium support and customer success offerings.

To learn more, check out our complete pricing packages.

What JustCall’s Updated Pricing Means for Existing Users

For existing JustCall users, the old plans (Standard or Premium) will be phased out and replaced by the new pricing plans. While all new subscribers will be moved to our new pricing plans, our existing customers have the choice to either stay with their existing plan for an extended period, or switch to a new plan now. 

What’s Next 

We are excited to witness how your team will leverage these new features to enhance productivity and value your ongoing support. To better understand how our pricing model functions, we encourage you to visit our pricing page. Feel free to reach out to us with any questions.