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Impacts of Healthcare Consumerism: Part 2 The Brave New World of Choice: What You Need to Know

HGS

Impacts of Healthcare Consumerism: Part 2 The Brave New World of Choice: What You Need to Know. As we noted in our May 13 post , Part 1 of our series on this topic, healthcare consumerism is stepping up the game for all stakeholders, specifically, buyers who are actively advocating for care and their own health decisions.

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11 Ways Avaya Technology can Improve Veterans’ Healthcare

Avaya

Studies continue to show that veterans’ healthcare needs are increasingly complex. Given the right communications tools and mobile devices, government healthcare providers, are convinced that care would be improved. Consider these startling facts: 100 million people were directly impacted by data breaches in 2015.

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What is Chronic Care Management?

CSM Magazine

In today’s healthcare landscape, technology plays an essential role in everything from diagnosis and treatment to the management of chronic care. CCM is there to help with healthcare preferences so that patients can get on with living and enjoying their lives. Patients’ time and your health is valuable.

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How to Prepare Your Call Center for Open Enrollment

Fonolo

Open enrollment is one of the busiest and most stressful times of the year for healthcare insurance providers and consumers alike. In fact, many healthcare insurers start planning for open enrollment the minute the last season has come to a close. They are bound to have questions for call center agents. That’s easy. Offer a Call-Back.

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6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.

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The Benefits of Wearable Technology in 2020

Revation Systems

Jumping into 2020, it’s important to evaluate the changes and progress the healthcare industry has made over the last 10 – 20 years thanks to various advancements in technology. For more than five years, wearable healthcare technology has become much more prevalent. Revation and Wearable Technology.

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Call Experts Ranked Best BPO Service in Charlotte

Call Experts

Experts at Digital.com recommend BPO services that cater to customers in highly specialized fields like healthcare or banking. . Digital.com was founded in 2015 and was formerly known as Review Squirrel. Large firms that require management of high-volume projects and small companies for clients that want personalized services.