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3 Reasons Why Big Firms Are Taking Their Cue from SMEs When It Comes to Hosted VoIP

Jive

So, it’s not surprising that the majority of Hosted VoIP early adopters were actually smaller companies. According to a study conducted by Frost & Sullivan back in 2014, about 70 percent of Hosted VoIP subscribers were companies with less than 50 employees. Hosted VoIP allows companies to reduce communication costs.

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Increase Call Quality and Optimize Communication Apps with Tropo and Whitepages APIs

Whitepages Pro

According to a 2014 ZDNet article, spam phone calls cost US small businesses $500 million dollars annually in lost productivity. These applications need a way to distinguish a mobile number that can handle text messages vs. VoIP or landlines that will need a voice message. Call spam, robodialers, and scammers cost businesses money.

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Recognizing Greatness: NYC311 Drives Next-Gen CX with Major Milestone

Avaya

In fact, NYC311 has been consistently outperforming itself since 2014. We’ve played a key role in the company’s call routing improvements, as well as VoIP migration strategy. This isn’t the first time the company has shattered records.

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Vonage Analyst Day - Showing a Strong Hand

Jon Arnold

I go back to Vonage’s early days, mainly through the other Jeff – Pulver – one of the company’s co-founders, whose VON conferences were the epicenter of VoIP when it was truly disruptive and dangerous to the status quo. Their pivot to the business market began in 2013 via acquisition, first with Vocalocity, followed by Telesphere in 2014.

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The FCC’s Reassigned Numbers Database: A Good but Limited First Step

CSM Magazine

One of the most famous TCPA settlements happened in 2014 when Capital One and three collections agencies agreed to pay $75.5M This makes TCPA violations very costly, and why TCPA cases are the second most prevalent type of litigation filed in federal court. to end a class action lawsuit that arose from calls to customer cell phones.

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Beware These 5 Dangerous IT Security Challenges

Jive

Back in 2014, the average cost of a data breach came in at $5.85 Cloud phone systems (or Hosted VoIP) are a rising tech-trend among mid-market companies and enterprises. Find out what questions you should ask to determine which Hosted VoIP providers take IT security challenges seriously. And the stakes keep rising.

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The Aircall story, by founders

aircall

2014: The MVP. In 2014, we had an MVP: an easy-to-use phone system to get numbers all over the world and share calls across a team with collaborative features. One of the best decisions we made at the end of 2014 was to make our early beta customers pay for the service. Since 2014, our symbol has always been a tractor.

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