IdeasUnlimited

JANUARY 11, 2021

The company has established itself as an experienced global 24/7 support services provider in a variety of industries such as e-commerce, real estate, medical, construction, retail, technology, and more. In 2019, IdeasUnlimited was awarded the top Houston company for call center and business support services by Clutch.

Real estate 52

Real estate Construction Technical Support Call Center 52

IdeasUnlimited

JANUARY 11, 2021

The company has established itself as an experienced global 24/7 support services provider in a variety of industries such as e-commerce, real estate, medical, construction, retail, technology, and more. In 2019, IdeasUnlimited was awarded the top Houston company for call center and business support services by Clutch.

Real estate 52

Real estate Construction Technical Support Call Center 52

Customer Interactions

AUGUST 7, 2014

Here is a glimpse at our 2014 winners: Technician of the Year Jason Sturgill. During the last several years Jason has been the primary point of contact for providing technical support for the Communications Center’s 9-1-1 telephone systems. With its equipment aging the Center sought out a new 9-1-1 telephone system.

Telecommunications 31

Telecommunications Construction Morale Technical Support 31

Education Services Group

FEBRUARY 3, 2021

online consumers say they prefer to use a company’s website to get answers to their questions, we know there’s a lot of value in building a reliable one-stop-shop that keeps your customers informed and supported. Back in 2014, TSIA published a report on Measuring the Success of Customer Communities. When 72% of U.S.

Technical Support 59

Technical Support Technology Self service Enterprise 59

Knoah

MAY 25, 2017

Electronic products are everywhere, and the companies that manufacturer tech goods and supply digital services need to be ready for an increasing number of consumer questions – especially as queries become more technical. percent annually between 2014 and 2020.

outsourcing 48

outsourcing Technical Support Call Center Customer Care 48

ChurnZero

JANUARY 20, 2021

This is a guest blog post by Justine Dennis, Manager, Customer Success & Support at Fusebill. . Mattias Putman and Ewout Meyns launched PieSync in 2014 with a goal in mind: keep customers satisfied. Author Bio: Justine Dennis is the Manager of Customer Success and Support at Fusebill.

SaaS 98

SaaS Upselling B2B Metrics 98

Clarabridge

DECEMBER 7, 2016

He began in technical support and in 2014 moved into customer experience as the VOC Analytics Project Manager. To learn more about how Constant Contact uses survey feedback to improve product offerings, read the full Constant Contact case study here. About Chris Rogers.

Feedback 81

Feedback Surveys Technical Support Analytics 81