CSM Magazine

OCTOBER 5, 2023

BigChange’s CRM functionality is also helping Blade grow its business. ” About BigChange Launched in 2013 and based in Leeds, UK, BigChange is a leading Field Service Management Software Provider trusted by more than 2,150 field-based organisations around the world.

Engineering 59

Engineering CRM Finance Enterprise 59

CSM Magazine

JULY 17, 2023

The new Analytics Dashboards are part of the BigChange job management system which incorporates a mobile workforce app , customer relationship management (CRM, job scheduling , live tracking , financial management and business intelligence.

Analytics 52

Analytics Finance CRM Engineering 52

CSM Magazine

OCTOBER 19, 2023

BigChange is a cloud-based ‘6 in 1’ solution incorporating a mobile workforce app, customer relationship management (CRM), job scheduling, live tracking, financial management, and business intelligence tools in one system.

Finance 52

Finance CRM Engineering Enterprise 52

CSM Magazine

NOVEMBER 14, 2023

.” EB Gas has now armed all field staff with a mix of mobile phones and tablets in order to access the BigChange job management system, which incorporates a mobile workforce app , customer relationship management (CRM), job scheduling , live tracking , financial management and business intelligence tools, in one system.

Engineering 52

Engineering CRM Finance Accountability 52

CSM Magazine

SEPTEMBER 6, 2023

customer relationship management (CRM), job scheduling, live tracking, financial management and business intelligence. About BigChange Launched in 2013 and based in Leeds, UK, BigChange is a leading Field Service Management Software Provider trusted by more than 2,150 field-based organisations around the world.

Finance 52

Finance Engineering CRM Enterprise 52

CSM Magazine

JUNE 9, 2023

” Prior to implementing BigChange, ASE Autogate tried a number of systems, including a standalone CRM and a generic combined CRM and enterprise resource package. ’ They were also under-supported,” Field continued. . ’ They were also under-supported,” Field continued.

Finance 52

Finance Engineering CRM Enterprise 52

CSM Magazine

SEPTEMBER 21, 2023

About BigChange Launched in 2013 and based in Leeds, UK, BigChange is a leading Field Service Management Software Provider trusted by more than 2,150 field-based organisations around the world. BigChange employs over 220 people and is recognised as an outstanding employer with a 2 Star Accreditation from Best Companies.

Management 59

Management Engineering CRM Finance 59

CSM Magazine

DECEMBER 15, 2022

The BigChange job management platform, which incorporates customer relationship management (CRM), job scheduling , live tracking , resource management, job finance and business intelligence , has become the core system used by Chicago Glass. The CRM function is paramount to our work, and the ease of use is a big plus point.

Finance 52

Finance CRM Enterprise Management 52

CSM Magazine

JUNE 22, 2023

BigChange provides an end-to-end job management system incorporating customer relationship management (CRM), job scheduling, live tracking, mobile app, financial management, and business intelligence. In the first 4 months of use, BigChange customers using the tool have saved over £1.2million; cutting 6.4

CRM 52

CRM Finance Enterprise Technology 52

CSM Magazine

AUGUST 7, 2023

Using the BigChange job management system, which incorporates a mobile workforce app , customer relationship management (CRM), job scheduling , live tracking , resource management , job finance and business intelligence , has meant that Crucial has been virtually paper free for more than 6 years. .

Engineering 52

Engineering Management Finance CRM 52

CSM Magazine

JULY 10, 2023

Since rolling out the BigChange job management system, which incorporates a mobile workforce app , customer relationship management (CRM, job scheduling , live tracking , job finance and business intelligence , Hodge Clemco has quickly re-engineered many of its workflows.

Finance 52

Finance Engineering CRM Enterprise 52

CSM Magazine

NOVEMBER 22, 2023

About BigChange Launched in 2013 and based in Leeds, UK, BigChange is a leading Field Service Management Software Provider trusted by more than 2,150 field-based organisations around the world. BigChange employs over 220 people and is recognised as an outstanding employer with a 2 Star Accreditation from Best Companies.

Engineering 52

Engineering Finance Banking CRM 52

CSM Magazine

SEPTEMBER 28, 2023

Using the BigChange job management system, which incorporates a mobile workforce app , customer relationship management (CRM), job scheduling , live tracking , financial management and business intelligence tools, FSE UK has created end-to-end digital workflows.

Engineering 59

Engineering CRM Finance Education 59

CSM Magazine

FEBRUARY 11, 2022

Access Innovations is also planning to expand its use of BigChange with increased use of the CRM functionality which it hopes will support the continued growth of the company. Access Innovation selected BigChange to replace an existing job control system. Since that day the support we have had from BigChange has been excellent.”.

CRM 52

CRM Engineering Enterprise Management 52

CSM Magazine

JULY 26, 2022

” Using the BigChange job management platform , which incorporates customer relationship management (CRM), job scheduling , live tracking , field resource management , job finance and business intelligence in one simple to use and easy to integrate platform, Greenskape has transformed its business management.

Finance 59

Finance CRM Education Enterprise 59

Fonolo

NOVEMBER 17, 2020

According to DMG Consulting , cloud-based infrastructure is the fastest growing area for the call center industry, predicted to almost double between 2013 and 2015. Change is coming, and the proof is in the numbers: 2013: 6 out of 10 contact centers had plans for cloud-based deployments. Call Center Trends 2013.

Contact Center 176

Contact Center Gamification Call Center Average Handle Time 176

CSM Magazine

FEBRUARY 23, 2023

The BigChange job management system, which incorporates customer relationship management (CRM), job scheduling , live tracking , resource management , job finance and business intelligence , in one simple to use and easy to integrate solution has transformed the way Future manages its mobile operation. .

Management 52

Management Finance Engineering CRM 52

Vcaretec

JUNE 6, 2022

Connect: @AlHopper_ Kate Leggett Bio: VP and Principal Analyst at Forrester Research for CRM and Customer Service. Customer Service, Customer Experience, CRM Cloud. Connect: @greg_levin Mitch Lieberman Bio: Mitch is a Customer Experience Architect and Strategist, focusing on customer service, CRM, and contact centers.

Customer Care 98

Customer Care Chief Customer Officer CRM Wireless 98

CSM Magazine

JANUARY 10, 2023

Launched in 2013 and based in Leeds, UK, BigChange is a leading Field Service Management Software Provider trusted by more than 1,900 field-based organisations around the world. “As a result, we have made people’s jobs easier so we have less problems. ” About BigChange.

Finance 52

Finance Construction CRM Enterprise 52

CSM Magazine

JULY 4, 2022

Launched in 2013 and based in Leeds, UK, BigChange is a leading Field Service Management Software Provider trusted by almost 1,700 field-based organisations around the world. “BigChange has been pivotal in helping us work towards a greener future,” Simon Whitbread concluded. ” About BigChange.

Finance 52

Finance CRM Engineering Enterprise 52

CSM Magazine

MARCH 30, 2022

AinsCo uses the BigChange CRM to streamline new client onboarding resulting in efficiency savings across sales, operations and finance. . Launched in 2013 and based in Leeds, UK, BigChange is a leading Field Service Management Software Provider trusted by almost 1,700 field-based organisations around the world.

Finance 52

Finance Transportation CRM Benchmark 52

CSM Magazine

MARCH 8, 2023

Using the BigChange job management system, which incorporates customer relationship management (CRM), job scheduling , live tracking , resource management , job finance and business intelligence , in one simple to use and easy to integrate solution, NCS has transformed the management of its nationwide team of field engineers.

Finance 52

Finance Engineering CRM Customer centricity 52

CSM Magazine

APRIL 21, 2022

Dyno-Rod implemented the BigChange platform, which incorporates customer relationship management (CRM), job scheduling , live tracking , field resource management , job finance and business intelligence in one simple to use and easy to integrate platform, at the start of the pandemic when homeworking was first mandated.

Engineering 52

Engineering CRM Finance Enterprise 52

CSM Magazine

NOVEMBER 8, 2022

Launched in 2013 and based in Leeds, UK, BigChange is a leading Field Service Management Software Provider trusted by more than 1,900 field-based organisations around the world. This has allowed me to invest time in other areas of the business such as the website, advertising and customer care, which has undoubtedly contributed to our growth.”

Finance 52

Finance Engineering CRM Advertising 52

CSM Magazine

DECEMBER 2, 2021

BigChange brings together customer relationship management (CRM) , job scheduling , live tracking , field resource management , financial management , and business intelligence into one simple to use and easy to integrate platform. About BigChange.

Technology 52

Technology Engineering CRM Enterprise 52

CSM Magazine

JANUARY 17, 2022

Since implementing the complete job management solution, which incorporates customer relationship management (CRM), job scheduling , live tracking , field resource management , financial management and business intelligence in one simple to use and easy to integrate platform, Pinnacle can record, monitor and control every task in real-time.

CRM 52

CRM Enterprise Management Technology 52

CSM Magazine

MARCH 16, 2022

Launched in 2013 and based in Leeds, UK, BigChange is a leading Field Service Management Software Provider trusted by almost 1,700 field-based organisations around the world. Quora uses BigChange in its electrical, service and maintenance, and water treatment divisions. About BigChange.

Finance 52

Finance Engineering CRM Healthcare 52

CSM Magazine

NOVEMBER 2, 2021

BigChange is a complete job management platform bringing together customer relationship management (CRM) , job scheduling , live tracking , field resource management , financial management , and online portal into one simple to use and easy to integrate platform. About BigChange.

Engineering 52

Engineering CRM Wait times Enterprise 52

Customer Interactions

JULY 7, 2015

Each of our picks offers a wealth of insight for all professionals in CRM to learn from. Our team collected some fascinating articles this past week. Let us know your thoughts by commenting below, or reach out to us on Twitter.

CRM 28

CRM Contact Center 28

Customer Interactions

JULY 7, 2015

There’s a lot of great material for any professional in CRM to pick up on. Our team collected some amazing articles covering CX, Big Data and other hot industry topics. Feel free to click through our picks! Let us know your thoughts by commenting below, or reach out to us on Twitter: @NICE_Enterprise

Big data 31

Big data CRM 31

Taylor Reach Group

MAY 1, 2020

Research suggests the cost of providing bad CX is climbing rapidly, from $20 Billion USD annually in 2013 to $62B in 2016 ( Forbes-Hyken ) to $83B in 2017 ( Customer Think-Jaiswal ). Your Customer Relationship Management (CRM) system may make that easy for you, offering you a report of recent interactions from which to choose.

Consulting 140

Consulting Consulting Surveys Feedback 140

CSM Magazine

MARCH 18, 2021

BigChange is an all-in-one platform CRM, job scheduling, mobile app and vehicle tracking solution that eliminates paper and can be accessed anywhere, anytime via the web. “We Heatforce had previously relied on a number of separate systems, spreadsheets and paper records that led to an enormous administrative burden as the company expanded.

Customer Service 52

Customer Service Engineering CRM Enterprise 52

Customer Interactions

JULY 7, 2015

Each of our picks offers a wealth of insight for all professionals in CRM to learn from. Our team collected some fascinating articles this past week. Let us know your thoughts by commenting below, or reach out to us on Twitter: @NICE_Enterprise.

CRM 28

CRM 28

Customer Interactions

JULY 7, 2015

The insights from each of our picks are useful for all professionals in CRM. Our team collected some interesting articles on workforce management this past week. Let us know your thoughts by commenting below, or reach out to us on Twitter: @NICE_Enterprise.

CRM 28

CRM Management 28

Customer Interactions

JULY 7, 2015

Each of our picks offers a wealth of insight for all professionals in CRM to learn from. Our team collected some fascinating articles this past week. Let us know your thoughts by commenting below, or reach out to us on Twitter@NICE_Enterprise.

CRM 28

CRM Customer Experience 28

Customer Interactions

JULY 7, 2015

There’s a lot of great material for any professional in CRM to pick up on. Our team collected some amazing articles covering CX, Big Data and other hot industry topics. Feel free to click through our picks! Let us know your thoughts by commenting below, or reach out to us on Twitter: @NICE_Enterprise

Big data 28

Big data CRM 28

CSM Magazine

FEBRUARY 19, 2021

Launched in 2013 with a mission to free business from inefficient processes and time-consuming paperwork, BigChange is driving productivity for companies of all sizes across more than 60 industries. About BigChange.

Transportation 52

Transportation Engineering Construction CRM 52