Guest Blog: In the CX world, tracking these metrics is a way of life!
ShepHyken
MAY 26, 2017
This week we feature an article by Bikash Mohanty about how important customer experience metrics are to your business. seconds in 2009! And if a particular business is aiming for long-term growth, it requires key, powerful metrics to base its performance on. Shep Hyken. Usain Bolt bettered his own 200 meters world record of 19.30
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