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Top 30 Customer Service Experts to Follow in 2022

SmartKarrot

He is an expert in customer-centric business strategies and helps firms generate fresh, actionable insights, most of which have already become industry standards. She created the #customerserv chat in 2009 – a platform to discuss everything related to customer service. Carla Johnson. Martin Hill.

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Guest Blog: Experience Will Set Direct-to-Consumer Brands Apart. Convenience Won’t.

ShepHyken

Their intuitive shopping interface, wide selection, one-click ordering, and fast shipping have become the industry standard. A study from 2009 in the journal Psychology & Marketing revealed that when people cannot easily determine which option is preferable, they are more likely to leave a store empty-handed.

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What is Call Center Compliance?

NobelBiz

Amendments, including the 2009 HITECH Act, have strengthened HIPAA, introducing stringent compliance measures and penalties for violations, underscoring the act’s pivotal role in balancing patient privacy with the operational needs of the healthcare system.

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Process mortgage documents with intelligent document processing using Amazon Textract and Amazon Comprehend

AWS Machine Learning

A Unified Residential Loan Application (URLA-1003) is an industry standard mortgage loan application form. For each of these examples, a code snippet and a short sample output is included. Extract data from Unified Residential Loan Application URLA-1003.

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