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Why PCI compliance is crucial

TMP Direct

It was first introduced as an official regulation in 2006, by major credit card companies such as Visa, MasterCard and American Express. However, it has become the financial services industry standard for information security, and compliance is a prerequisite for working with global payment card brands.

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How to Recession-Proof Your Contact Center, According to 360+ Executives

Balto

We asked our respondents how much they agreed with the following statements on a scale of 1-5: Great service is the best way to build customer loyalty Great service is less important than solving a customer’s problem as quickly as possible Anything other than self-service support for customers ends up being a drain on customer resources.