Beyond Philosophy
DECEMBER 6, 2017
Per an article in the NY Times a few weeks ago about a review published in The New England Journal of Medicine back in 2005, as many as two-thirds of hospital admissions related to medication problems were the result of “noncompliance.” The term sounds benign, but the consequences are anything but. When Nudges Work, They Work Well.
Beyond Philosophy
JUNE 16, 2022
As you might know, my podcast does an “I’m in a Pickle” feature where business people send in their business problems with customer strategy for our consult. In the early days of our global Customer Experience consultancy, we worked with a water company in the UK, which is highly regulated but has a monopoly in their area.
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CSM Magazine
JULY 29, 2021
Addepto is one of the top data science and AI consulting companies operating in over 12 countries. In general, Addepto’s services consist of comprehensive consulting services regarding big data analytics and data science, business intelligence (BI), machine learning (ML), artificial intelligence (AI), and even AI software development.
DMG Consulting
AUGUST 31, 2018
In 2005, 13 years ago, I published the book The Real-Time Contact Center. DMG Consulting LLC is a leading independent research, advisory and consulting firm specializing in unified communications, contact centers, back-office and real-time analytics. The Next Act: The AI-Enabled Contact Center. who interact with them.
C Space
NOVEMBER 11, 2018
A leader in the consulting world for more than 20 years, Charles has a successful track record of reinventing companies, brands, and experiences through co-creation and collaboration with customers. Christina Stahlkopf, senior research consultant, C Space, notes that despite the results, Amazon is still a unique business.
C Space
JULY 7, 2020
The company being audited picks up the tab and the cost, which depends on the scope of the audit and how many consultant hours are required, can range from hundreds of thousands of dollars to over a million dollars. Michael Leavitt, who also served as the US secretary of Health and Human Services from 2005 to 2009.
C Space
NOVEMBER 11, 2018
A leader in the consulting world for more than 20 years, Charles has a successful track record of reinventing companies, brands, and experiences through co-creation and collaboration with customers. Christina Stahlkopf, senior research consultant, C Space, notes that despite the results, Amazon is still a unique business.
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