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Like Just About All of Their Customers… I LOVE Wegmans!!!

Beyond Philosophy

Since Fortune Magazine first started its “100 Best Places To Work” in 1998, Wegmans has made the list; and in 2005, it was named the best employer in America. As important in delivering great experiences are the things customers don’t see, particularly where employees are concerned.

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Why Managing Customer Emotions Is Even More Than You Think

Enghouse Interactive

Back in 2005 we conducted research with London Business School to identify the 20 emotions that drive or destroy value. As the Founder & CEO of Beyond Philosophy LLC his customer experience consulting company has been recognised by the Financial Times as ‘one of the leading management consultancies for the last three years in a row.

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The Best Natural Language Processing (NLP) Solutions Providers

CSM Magazine

Addepto is one of the top data science and AI consulting companies operating in over 12 countries. In general, Addepto’s services consist of comprehensive consulting services regarding big data analytics and data science, business intelligence (BI), machine learning (ML), artificial intelligence (AI), and even AI software development.

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Outsource Consultants Makes 2019 Inc. 5000 List

Outsource Consultants

Magazine published its annual Inc. Call center advisory firm Outsource Consultants, LLC is making its first appearance on the list, debuting at #1281 with an impressive 321% 3-year growth rate. Outsource Consultants is honored and excited by this recognition. Founded in 1979 and acquired in 2005 by Mansueto Ventures, Inc.