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Nudges: Make Sure Yours Work!

Beyond Philosophy

Per an article in the NY Times a few weeks ago about a review published in The New England Journal of Medicine back in 2005, as many as two-thirds of hospital admissions related to medication problems were the result of “noncompliance.” The term sounds benign, but the consequences are anything but.

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The Next Act: The AI-Enabled Contact Center

DMG Consulting

In 2005, 13 years ago, I published the book The Real-Time Contact Center. Whether in the context of autonomous cars, IBM’s Watson, algorithmic trading, software-defined networks, self-healing applications, healthcare diagnostics and more, AI is playing an increasing influential role. The Next Act: The AI-Enabled Contact Center.

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Beyond Philosophy - Untitled Article

Beyond Philosophy

Zhecho Dobrev , Senior Consultant at Beyond Philosophy for 13 years, Customer Experience and Behavior Science Consultant and Trainer, and, now, Author of The Big Miss: How Organizations Overlook the Value of Emotions, digested all that data and wrote a book about it. The post appeared first on CX Consulting.

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Will they subscribe?

C Space

A leader in the consulting world for more than 20 years, Charles has a successful track record of reinventing companies, brands, and experiences through co-creation and collaboration with customers. How millennials are disrupting healthcare — and how to change benefits because of it. by Hannah Walker Employee Benefit News.

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Will they subscribe?

C Space

A leader in the consulting world for more than 20 years, Charles has a successful track record of reinventing companies, brands, and experiences through co-creation and collaboration with customers. How millennials are disrupting healthcare — and how to change benefits because of it. by Hannah Walker Employee Benefit News.

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The Fear of Driving and the Future of Not

C Space

Nicola Spitzer, Senior Consultant at C Space, explains why a little bit of empathy can go a long way… Tweet. Senior Consultant at C Space. After passing my driving test in 2005, I stopped driving in 2006. How millennials are disrupting healthcare — and how to change benefits because of it. Nicola Spitzer.

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Reinventing a cloud-native federated learning architecture on AWS

AWS Machine Learning

FL has been applied to various industries, such as finance , healthcare , medicine , and telecommunications , where privacy preservation is critical or data localization is required. In healthcare, FL has been used to predict mortality of hospitalized patients based on electronic health records from multiple hospitals.