CSM Magazine

SEPTEMBER 29, 2022

Lucia in 2004, KM 2 Solutions has seen consistent and exponential growth across the Caribbean and Latin America. We remain committed to further growth and to provide not just jobs, but lifelong careers to the people of Barbados, Grenada, and St. Said David Kreiss, President & CEO of KM 2 Solutions. Since its inception in St.

Business Process Outsourcing 59

Business Process Outsourcing outsourcing Telecommunications Technical Support 59

TeamSupport

JANUARY 20, 2021

We’ll conclude this series in Part 3 where we examine the report findings about why the time, effort, and costs required to provide assisted support make it imperative for companies to find ways to expedite issue resolution and bolster efforts to prevent issues with an omnichannel approach.

Customer Support 81

Customer Support B2B Technical Support Accountability 81

TeamSupport

JANUARY 12, 2021

In Part 2 of our highlights from the Customer Support Transformation report, we explore why proactive support is on the rise and how it helps reduce churn and drive recurring revenues. Download the full report, Customer Support Transformation: The Guide to Essential Practices and Metrics.

B2B 86

B2B Customer Support Technical Support Coaching 86

Vcaretec

JUNE 3, 2022

(v)WeCare has been providing customer support since 2004. To ensure customer satisfaction, we use different channels to provide consistent support services. At (v)WeCare customer support, we have a committed workforce, experienced in delivering high-quality contact center outsourcing services.

outsourcing 52

outsourcing Technical Support Contact Center Call Center 52

TeamSupport

JANUARY 26, 2021

Since 2004, ServiceXRG has guided the world’s leading technology companies in their strategic efforts to retain customers, grow recurring revenue, and achieve cost efficiencies through the delivery of high-quality Technical Support and Customer Success services.

B2B 64

B2B Customer Support Technical Support Coaching 64

Vcaretec

OCTOBER 3, 2019

(v)WeCare has been providing customer support since 2004. To ensure customer satisfaction, we use different channels to provide consistent support services. At (v)WeCare customer support, we have a committed workforce, experienced in delivering high-quality contact center outsourcing services.

outsourcing 40

outsourcing Technical Support Contact Center Call Center 40

CSM Magazine

DECEMBER 15, 2015

CGS has always had a strong reputation of providing superior technical and BPO support, as well as excellent customer service. ” Established in 2004, Mas Cerca has offices located in Santiago as well as in the southern region, in Valdivia. CGS’s innovative, scalable and flexible outsourcing solutions include.

Contact Center 40

Contact Center Business Process Outsourcing outsourcing Transportation 40