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KM2 Solutions Expands Caribbean Operations

CSM Magazine

Lucia in 2004, KM 2 Solutions has seen consistent and exponential growth across the Caribbean and Latin America. KM 2 Solutions provides these services to clients in financial services, multi-unit healthcare, insurance services, travel & hospitality, eCommerce, technology & telecommunications, home services, and other sectors.

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Predict lung cancer survival status using multimodal data on Amazon SageMaker JumpStart

AWS Machine Learning

Enabling precision medicine, anticipating patient preferences, detecting disease, and improving care quality for NSCLC patients are important topics among healthcare and life sciences (HCLS) communities. You will then have the knowledge to build an ML solution using SageMaker for your own healthcare and life sciences datasets and use cases.

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CGS Acquires Mas Cerca Contact Center

CSM Magazine

The acquisition will also secure its dominant position supporting the healthcare, financial services and utilities industries, while furthering its presence into new verticals. ” Established in 2004, Mas Cerca has offices located in Santiago as well as in the southern region, in Valdivia.

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Does AI Mean the End for Contact Centres or Simply Higher Levels of Customer Care?

CSM Magazine

ChatBots are being used in every industry vertical—retail, automotive, financial services, even healthcare—to replace humans in contact centres. which she founded in October 2004 and grew into a global SaaS solutions provider for Intellectual Asset Management. AI is expected to take over around 38% of US jobs by the year 2030.

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Fine-tune and Deploy Mistral 7B with Amazon SageMaker JumpStart

AWS Machine Learning

Despite the great generalization capabilities of these models, there are often use cases that have very specific domain data (such as healthcare or financial services), and these models may not be able to provide good results for these use cases. billion in 2004, 2003, and 2002. billion, $1.5 billion, and $1.8

Sales 102
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The Manager’s Guide to Call Center Service Levels

Fonolo

Rockwell, which got out of the call center business in 2004, was one of the pioneers of the technology. #slas #contactcenters Click To Tweet Some analysts say that 80/20 principle was “hard-wired” into the original call center platforms made by Rockwell in the 1970s.

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Avaya Aura® Platform—The Original Pragmatic Hybrid Cloud

Avaya

Avaya circa 2004 maybe? Long before the term cloud came into vogue, Avaya customers have been able to gain the benefits of the cloud paradigm while avoiding the need to comprehensively lift workloads to a public cloud provider and the need to wholesale forklift and abandon existing investments.