TeamSupport
NOVEMBER 11, 2020
ServiceXRG suggests that by establishing standardized service sales processes and leveraging service sales automation, companies can assure that every service opportunity adheres to configuration and quoting practices. Learn more at servicexrg.com.
CSM Magazine
APRIL 19, 2021
Founded in Sweden in 2004, Voyado’s key differentiator is the simplicity of its solution that has been designed specifically for retailers, and embeds the drive for customer loyalty and retention into all areas of fashion organisations. About Voyado. For more information please visit: www.xpedition.co.uk.
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TeamSupport
SEPTEMBER 14, 2020
Collaborate: On th at note, rather than acting alone in response to customer issues as they have historically done, Support must collaborate with the customer success, sales, renewal, professional services, and training teams to coordinate customer engagement and retention strategies. This is the first step in customer retention.
CX Global Media
APRIL 17, 2017
If you do not include getting more conversions in your chat strategy then your cost cutting focus will mask your sales loss dilemma. Make Sales Easier. We all know that excellent service drives greater sales. But if the ability to convert is not present, sales will be lost when providing excellent service. Click to Tweet.
TeamSupport
SEPTEMBER 16, 2020
Because so many customer support requests are related to “how-to” type issues, Support is inevitably in the position to help customers quickly and completely deploy the technology they have purchased and as such will continue to be the foundation for post-sale customer interactions. Learn more at servicexrg.com.
TeamSupport
JANUARY 12, 2021
Companies that are moving to subscription-based relationships with customers and seeking to bolster recurring revenue streams must leverage Support as an integral part of their post-sales strategies to sustain and expand customer relationships and drive recurring revenues. Overall support demand grew by 10.6%
TeamSupport
NOVEMBER 10, 2020
Product sales practices must fully embrace the role of services in helping customers to adopt and apply products. It is no longer sufficient to sell only product features and assume customers can be successful [after the sale]. Create Awareness and Demand for Services. Learn more at servicexrg.com.
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