Customer Service of the Future: 3 Most Important Customer Experience Trends
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JANUARY 20, 2017
In this post, I’d like to focus on customer experience trends. Here’s how customer service of the future will look like. A quick history of customer service. Before we get to the future of customer service, let’s see how it looked in the past. Sorry chatbots, you have a lot to learn! We can go to a website.
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