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Customer Service of the Future: 3 Most Important Customer Experience Trends

LiveChat

JANUARY 20, 2017

For comparison, the Internet went global in the early 90s and before the 20th century ended, high-tech companies like Microsoft and Oracle became major players within the industry, providing contact centers with everything from CRM software to cloud-based solutions. Sorry chatbots, you have a lot to learn! That’s about 10 years.

Customer Service 62
Customer Service Customer Experience Chatbots Self service 62
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Top 51 Customer Service Leaders – Best Customer Experience Influencers

Netomi

JANUARY 5, 2022

So much so, we built the best chatbot and AI tool to help automate the low touch, mundane tasks support teams are inundated with. He’s the author of Be Your Customer’s Hero, the founder of the popular Customers That Stick® blog, and the co-host of the Crack the Customer Code podcast.

Customer Experience 98
Customer Experience Customer Service Consulting Consulting 98
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