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5 Considerations When Building Multichannel Customer Support

Provide Support

5 Considerations When Building Multichannel Customer Support. Here’s a breakdown of best practices for successful multichannel customer service:(.). © 2003 - 2016 Provide Support LLC. Of course, the more traditional methods of email and phone calls are channels that many consumers still prefer. Read more.

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Invictus Growth Partners Acquires Revation Systems

Revation Systems

Founded in 2003, Revation developed the industry’s most secure messaging and cloud contact center platform that powers digital customer service and contact center solutions for more than 600 healthcare and financial services customers in the United States. About Revation Systems | [link].

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CX FORUMS: 2018 Key Note Speakers

Livepro

In 2003 Paul joined CSBA because of his passion for understanding and improving customer service. Topic: ‘Demystifying multichannel customer experience’ Lyn Trewenack is the national consulting director for BBB Advisory. In the last 10 years he has seen CSBA grow in the range of product and services provided.