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D Magazine

Acquire BPO

We’re so excited to share that D Magazine features Acquire BPO’s US headquarters announcement! D Magazine is a longstanding and well-known magazine covering Dallas-Fort Worth. It’s the “go-to” magazine, both in print and online, for north Texas. It’s the “go-to” magazine, both in print and online, for north Texas.

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CX Magazine Article

Peter Lavers

Peter Lavers has had an article published in Customer Experience Magazine, entitled “Building B2B Trust for more Customer Centricity” In it Peter discusses three crucial warning signs that a company isn’t customer centric; why Voice of Customer (VoC) and Voice of Employee (VoE) findings need to be joined up; and a new definition and (..)

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Contact Center Pipeline Magazine: Inside Our March 2020 Issue

Contact Center Pipeline

Welcome to the March 2020 issue of Contact Center Pipeline magazine! It is gratitude month for me at Contact Center Pipeline! Our first issue was published in March 2009. And as they say, the rest is history. Reflecting back to our humble beginnings, I am grateful for our core team—Steve, Susan, Frank and Mark—for all […].

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Awards Magazine recognises Peter Lavers as Top Influencer

Peter Lavers

We are delighted to announce that our founding director Peter Lavers has again been recognised as one of the World’s top 50 customer experience influencers, this time by The Awards Magazine. ” You can read the full list of Award Magazine’s top 50 influencers by clicking here. I’m honoured!”

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Contact Center Pipeline Magazine: Inside Our June 2021 Issue

Contact Center Pipeline

The post Contact Center Pipeline Magazine: Inside Our June 2021 Issue first appeared on Contact Center Pipeline Blog. I think these strategies will continue to be a part of our culture moving forward. We may not maintain pandemic levels of virtual teams, […].

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Connect Magazine Issue 2

Spearline

Welcome to the latest issue of Connect, the Spearline magazine. Through it, we communicate and connect with all of Spearline’s stakeholders, internally and externally.

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Training Magazine Recognizes Concentrix with Top 125 Award

Concentrix

The post Training Magazine Recognizes Concentrix with Top 125 Award appeared first on Concentrix. Training, the leading publication for Learning and Development professionals, determines rankings by assessing a range of factors like financial investment in staff development, the scope of.

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