Customer Experience Podcast

The Intuitive Customer

Home 5 The Intuitive Customer Podcast - CX Podcasts 5 How to Avoid Customer Defection
How to Avoid Customer Defection
Home 5 The Intuitive Customer Podcast - CX Podcasts 5 How to Avoid Customer Defection
How to Avoid Customer Defection

All too often organizations suddenly see customers leave and have no idea this was going to happen. Colin Shaw and Professor Ryan Hamilton discuss how can you tell when a customer is going to leave you…and what can you do about it.