On-Demand Webinar: The Total Economic Impact of LiveVox’s Contact Center Platform

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Contact Center AI is easy to do with LiveVox - Get the AI Starter Kit

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Creating a great customer experience has become increasingly complex as inbound volumes increase, communication channels expand, and new regulatory requirements are introduced. 

Contact centers need a solution that evolves, providing the capabilities and expertise necessary to untangle the complicated web of contact center operations, eliminate channel siloes, and reduce costs.

Watch our latest webinar – The Total Economic Impact of LiveVox’s Contact Center Platform – to hear our speakers discuss the risk-adjusted findings from the Total Economic Impact™ study and how contact centers are delivering seamless customer experiences and improving their ROI with LiveVox’s unified platform.

Our speakers for this webinar include:

  • Art Schoeller
    Vice President & Principal Analyst – Forrester
  • Nick Ferrif
    Senior Consultant, Total Economic Impact™ – Forrester
  • Nick Bandy
    Chief Marketing Officer – LiveVox
  • Boris Grinshpun
    Vice President of Product Strategy – LiveVox

In this webinar, you’ll learn about the following:

  • How contact centers are leveraging LiveVox’s integrated platform to achieve a 229% ROI and $8.7M net present value
  • The risk-adjusted findings from the Total Economic Impact Study, conducted by Forrester Consulting on behalf of LiveVox
  • What to expect from your contact center technology provider to ensure the strongest return on your investment.

If improving your contact center’s performance is top-of-mind, this is the webinar for you. View the recording here. You can also download the aforementioned study here.

Did you know?
Contact Center AI is easy to do with LiveVox - Get the AI Starter Kit

How Will You Use AI
in Your Contact Center?

Learn how top leaders are ranking and prioritizing AI adoption and implementation in their contact centers.

Fill out the form below to download the report:


About LiveVox

LiveVox (Nasdaq: LVOX) is a proven cloud CCaaS platform that helps business leaders redefine customer engagement and transform their contact center’s performance. Decision-makers use LiveVox to improve customer experience, boost agent productivity, empower their managers, and enhance their system orchestration capabilities. Everything needed to deliver game-changing results can be seamlessly integrated and configured to maximize your success: Omnichannel Communications, AI, a Contact Center CRM, and Workforce Engagement Management tools.

For more than 20 years, clients of all sizes and industries have trusted LiveVox’s scalable and reliable cloud platform to power billions of omnichannel interactions every year. LiveVox is headquartered in San Francisco, with international offices in Medellin, Colombia and Bangalore, India.

To stay up to date with everything LiveVox, follow us @LiveVox, visit www.livevox.com or call one of our specialists at (844) 207-6663.

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