- Instantly deployable with no other hardware or software
- Supports high volume automated SMS messaging
- No license restriction on SMS throughput
- Message replies are never discarded
- Real-time campaign reporting available
- Opt-in and opt-out (for TCPA) fully managed
- Ability to mask PII data
- MCM messaging encrypted with TLS
Norristown, PA & Galway, Ireland, September 17, 2019 /PRNewswire/ – WEBTEXT, a leading cloud-based provider of enterprise messaging solutions, today announced its new cloud Messaging Campaign Manager (MCM) is now commercially available. Designed for cloud platform providers and technology partners without their own cloud messaging campaign solution, MCM supports the most common customer requests for high volume automated SMS messaging as well as addresses competitive shortcomings.
“We’re very proud to announce MCM”, said AJ Cahill, WEBTEXT CEO. “It’s not only the first purpose build cloud-only messaging campaign manager designed for contact center, it’s also best in class in that offers the features customers are looking for and it’s integrated with a SMS gateway.”
WEBTEXT plans to OEM and license MCM to cloud platform providers and technology partners. This week, WEBTEXT will be exhibiting and demonstrating MCM at (2) industry tradeshows, Sept 17-19: 2019 Cisco Contact Center Sales Summit at the Diplomat Beach Resort in Hollywood, FL and Five9 CX Summit ‘19 at the Mandalay Bay in Las Vegas, NV.
About WEBTEXT
WEBTEXT is the leading messaging CPaaS (Communications Platform as a Service) for turnkey messaging solutions in contact center and CRM. WEBTEXT award winning and patent protected solutions are integrated with approx. 80% of all contact center and CRM platforms on the market, including, Cisco, Five9, Avaya, Amazon, Mitel, ServiceNow, Salesforce, Oracle and Genesys. WEBTEXT has the industry’s largest product specific messaging API library that supports over 50 platforms with over 100 unique software integrations. WEBTEXT global network of gateways delivers secure feature-rich smart messaging. No other CPaaS offers as many platform and product specific turnkey messaging integrations as WEBTEXT. WEBTEXT customers include government and Fortune 2000, as well as large and small enterprise. Learn more at www.webtext.com, or contact:
Michael Cahill
Commercial Director
WEBTEXT
Phone: (855) 247-3232
