ChurnZero Earns a 2020 Tech Cares Award from TrustRadius

ChurnZero is being recognized for giving back to their community with a 2020 Tech Cares Award from TrustRadius.

ChurnZero,  a real-time Customer Success platform, today announced that TrustRadius has recognized the company with a 2020 Tech Cares Award. This award celebrates companies that have gone above and beyond to provide their communities, clients, and front line workers with support during the COVID-19 crisis. 

“We may not be saving the world from COVID (the real heroes are in healthcare), but we do try to do our part where we can,” said You Mon Tsang, CEO and Founder of ChurnZero. “We believe that Customer Success teams are uniquely positioned to step up and provide business continuity to customers as well as tend to and protect their customer bases, so their organizations can survive, and we are proud to empower CS teams to do just that with our solutions and resources.”

“We are excited to announce our first-ever Tech Cares Award Winners,” said TrustRadius CEO Vinay Bhagat. “This pandemic isn’t just a test of fortitude. It’s an opportunity to distinguish yourself. We have been completely inspired by the way the B2B technology industry responded to COVID-19. So many companies pivoted with grace, leading to many of them standing out in our minds as major community contributors during this time. Not only do we feel that these companies are deserving of recognition—we also consider their example when deciding how we ourselves can find new ways to give back.”

To be accepted for the Tech Cares Award, each nominated organization had to be a B2B technology company that demonstrated above-and-beyond caring during the COVID-19 pandemic. Everyone was welcome to nominate an organization for this award, including those who work for or with the company. All nominations were thoroughly vetted by the TrustRadius research team.

In addition to nominations, the Tech Cares Award was also given on the basis of reviewer feedback on TrustRadius. Organizations whose reviews clearly illustrated how much they care during this crisis have also been recognized.  

At ChurnZero, we’re dedicated to providing our customers with the tools they need to retain their most precious asset – their customer base. 

You can view the full award recipient list here. 

About ChurnZero: ChurnZero helps subscription businesses fight customer churn. Its software solutions allow businesses to understand how their customers use their product, asses their health and their likelihood to renew, and give businesses the means to personalize the customer experience through timely and relevant touchpoints. ChurnZero is headquartered in Washington, D.C. and is backed by leading angles and venture capital firms such as Baird Capital, Grotech Ventures and Middleland Capital. For more information, visit churnzero.com.

About TrustRadius: TrustRadius is the fastest growing, most trusted customer voice and insights platform that helps tech buyers make great decisions and helps technology vendors acquire and retain great customers. Each month, over 1 million B2B technology buyers use verified reviews and ratings on TrustRadius.com to make informed purchasing decisions. Headquartered in Austin, TX, TrustRadius was founded by successful entrepreneurs and is backed by Next Coast Ventures, Mayfield Fund, and LiveOak Venture Partners.