How customer service needs to embrace change in housing associations
Published on: July 01, 2021
From the rise of multichannel to the evolving regulatory landscape and the shift towards hybrid working triggered by the pandemic, customer service in housing associations is continually changing.
Our latest blog explores how best to tackle some of the key customer service challenges the sector is facing today. Click here to read the full article on the website of our parent company Enghouse Interactive.
Categories: Trends and Markets
