The Non-Coder’s Guide to Using the Help Scout API
Help Scout
AUGUST 22, 2023
Learn the basics of APIs and get started using Help Scout's API to create, update, and delete conversations in your Help Scout account. Read the full article
Common Challenges in Automated API Testing: Overcoming Obstacles with Expert Solutions
CSM Magazine
DECEMBER 27, 2023
Automated API testing stands as a cornerstone in the modern software development cycle, ensuring that applications perform consistently and accurately across diverse systems and technologies. Continuous learning and adaptation are essential, as the landscape of API technology is ever-evolving.
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Amazon SageMaker Feature Store now supports cross-account sharing, discovery, and access
AWS Machine Learning
FEBRUARY 13, 2024
SageMaker Feature Store now makes it effortless to share, discover, and access feature groups across AWS accounts. With this launch, account owners can grant access to select feature groups by other accounts using AWS Resource Access Manager (AWS RAM).
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Secure Amazon SageMaker Studio presigned URLs Part 2: Private API with JWT authentication
AWS Machine Learning
JUNE 30, 2022
In this post, we will continue to build on top of the previous solution to demonstrate how to build a private API Gateway via Amazon API Gateway as a proxy interface to generate and access Amazon SageMaker presigned URLs. The user invokes createStudioPresignedUrl API on API Gateway along with a token in the header.
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Use Amazon SageMaker pipeline sharing to view or manage pipelines across AWS accounts
AWS Machine Learning
AUGUST 29, 2022
On August 9, 2022, we announced the general availability of cross-account sharing of Amazon SageMaker Pipelines entities. You can now use cross-account support for Amazon SageMaker Pipelines to share pipeline entities across AWS accounts and access shared pipelines directly through Amazon SageMaker API calls.
Maximizing Efficiency: Integrating Paystub Generators with Accounting Software
CSM Magazine
NOVEMBER 29, 2023
However, by integrating generators with accounting software, businesses can simplify their payroll process, save time, and minimize the risk of discrepancies. Understanding Paystub Generators Before exploring the benefits of integrating generators with accounting software, it’s important to grasp what paystub generators are.
Prevent account takeover at login with the new Account Takeover Insights model in Amazon Fraud Detector
AWS Machine Learning
OCTOBER 5, 2022
So much exposure naturally brings added risks like account takeover (ATO). Each year, bad actors compromise billions of accounts through stolen credentials, phishing, social engineering, and multiple forms of ATO. To put it into perspective: account takeover fraud increased by 90% to an estimated $11.4 Overview of solution.
News from F8 Refresh: we’re integrating Messenger API support for Instagram
Nuance
JUNE 2, 2021
We’re excited to announce the latest addition to our Intelligent Engagement Platform: Messenger API support for Instagram. Just announced at F8 Refresh, Facebook’s virtual developer conference, this API will deliver seamless integration with Messenger from Facebook, expanding the reach of Nuance’s intelligent engagement tools to Instagram.
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Get more out of SuccessBLOCS and APIs
Totango
MAY 20, 2020
Stream Account & User Tag Information Using Customer Data Hub API. Tags are used to automatically highlight important insights about accounts and users and play an important role in triggering automation like SuccessPlays and Campaigns. Now, tag information can be easily streamed to Totango via Customer Data Hub API.
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Receive a Phone Call with Voice API and Swift
Nexmo
FEBRUARY 7, 2019
In this tutorial you will create a Swift application that can receive phone calls using the Vapor web framework and the Nexmo Voice API. Prerequisites A Nexmo account – if you don’t have one please […]. The post Receive a Phone Call with Voice API and Swift appeared first on Nexmo.
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Build a Conference Call with the Nexmo Voice API and ASP.NET Core
Nexmo
MAY 16, 2019
This is the sixth tutorial on how to use Voice APIs with ASP.NET series. A Nexmo account, which you can sign up for here. To use The Nexmo Voice API , we need to create a voice application. The configuration steps are detailed in the Nexmo Voice API with ASP.NET: Before you start post. API References and Tools.
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Build a Conference Call with the Nexmo Voice API and ASP.NET Core
Nexmo
MAY 16, 2019
This is the sixth tutorial on how to use Voice APIs with ASP.NET series. A Nexmo account, which you can sign up for here. To use The Nexmo Voice API , we need to create a voice application. The configuration steps are detailed in the Nexmo Voice API with ASP.NET: Before you start post. API References and Tools.
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Facebook’s Conversion API – what marketers need to know
Infinity
MARCH 3, 2022
So, in autumn 2021, when Facebook partnered up with Amazon and launched the Conversion API Gateway, it was a very exciting day for Facebook advertisers. When talking Facebook and data, you’re likely to come across two key models – the Conversion API Gateway and the Facebook Pixel, but what’s the difference?
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Provide live agent assistance for your chatbot users with Amazon Lex and Talkdesk cloud contact center
AWS Machine Learning
MARCH 29, 2024
The Amazon Lex fulfillment AWS Lambda function retrieves the Talkdesk touchpoint ID and Talkdesk OAuth secrets from AWS Secrets Manager and initiates a request to Talkdesk Digital Connect using the Start a Conversation API. If the request to the Talkdesk API is successful, a Talkdesk conversation ID is returned to Amazon Lex.
Play the Game of Telephone with the Nexmo Voice API
Nexmo
JUNE 13, 2019
So, in this walkthrough, we are going to recreate the game of telephone utilizing Ruby on Rails, the Nexmo Voice API, and Google Cloud Platform Speech to Text and Translate APIs. Nexmo Account. Google Cloud Platform Account. Setting Up a Nexmo Account. Setting Up a Google Cloud Platform Account.
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Play the Game of Telephone with the Nexmo Voice API
Nexmo
JUNE 13, 2019
So, in this walkthrough, we are going to recreate the game of telephone utilizing Ruby on Rails, the Nexmo Voice API, and Google Cloud Platform Speech to Text and Translate APIs. Nexmo Account. Google Cloud Platform Account. Setting Up a Nexmo Account. Setting Up a Google Cloud Platform Account.
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Instagram’s New Messenger API – What It Is And How Your Business Can Use It
Quiq
JUNE 10, 2021
Share This Story During their annual F8 Refresh conference, Facebook announced the Messenger API for Instagram has exited beta and is now available to all businesses looking to forge deeper relationships with their customers through scalable, 1:1 conversations. The API is open to all businesses. Common Uses. Request a demo.
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Use AWS PrivateLink to set up private access to Amazon Bedrock
AWS Machine Learning
OCTOBER 30, 2023
It allows developers to build and scale generative AI applications using FMs through an API, without managing infrastructure. Customers are building innovative generative AI applications using Amazon Bedrock APIs using their own proprietary data.
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Build Your Own Voicemail With Node-RED and the Nexmo Voice API
Nexmo
NOVEMBER 14, 2019
These articles show you how to get started with Nexmo APIs like SMS, Voice and Verify, so feel free to refer back to them as you go, or in case you’d like to add another functionality. A Nexmo account — create one for free if you haven’t already. Go to your dashboard to find your API key and secret and make a note of them.
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Build a receipt and invoice processing pipeline with Amazon Textract
AWS Machine Learning
MARCH 26, 2024
One area that holds significant potential for improvement is accounts payable. On a high level, the accounts payable process includes receiving and scanning invoices, extraction of the relevant data from scanned invoices, validation, approval, and archival. It is available both as a synchronous or asynchronous API.
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Build a cross-account MLOps workflow using the Amazon SageMaker model registry
AWS Machine Learning
NOVEMBER 16, 2022
When designing production CI/CD pipelines, AWS recommends leveraging multiple accounts to isolate resources, contain security threats and simplify billing-and data science pipelines are no different. Some things to note in the preceding architecture: Accounts follow a principle of least privilege to follow security best practices.
How to Create an Interactive Scavenger Hunt with Nexmo’s SMS and Voice API
Nexmo
AUGUST 14, 2019
And thus I thought it’d be fun to design and build something with Nexmo’s Voice and SMS APIs to do just that. To work through this tutorial, you will need a Nexmo account. You can sign up now for free if you don’t already have an account. Create a Nexmo Account. Recording of the clue plays.
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Knowledge Bases for Amazon Bedrock now supports hybrid search
AWS Machine Learning
MARCH 1, 2024
Use hybrid search and semantic search options via SDK When you call the Retrieve API, Knowledge Bases for Amazon Bedrock selects the right search strategy for you to give you most relevant results. You have the option to override it to use either hybrid or semantic search in the API.
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Customize Amazon Textract with business-specific documents using Custom Queries
AWS Machine Learning
NOVEMBER 6, 2023
You can use the adapter for inference by passing the adapter identifier as an additional parameter to the Analyze Document Queries API request. Adapters can be created via the console or programmatically via the API. What is the account#? What is the account name/payer/drawer name? MICR line format). Who is the payee?
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Improving Content Moderation with Amazon Rekognition Bulk Analysis and Custom Moderation
AWS Machine Learning
APRIL 5, 2024
Amazon Rekognition includes a simple, easy-to-use API that can quickly analyze any image or video file that’s stored in Amazon Simple Storage Service (Amazon S3). The following table shows the moderation labels, content type, and confidence scores returned in the API response. Graphic Violence L2 92.6% Explosions and Blasts L3 92.6%
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Live Meeting Assistant with Amazon Transcribe, Amazon Bedrock, and Knowledge Bases for Amazon Bedrock
AWS Machine Learning
APRIL 18, 2024
It’s straightforward to deploy in your AWS account. Prerequisites You need to have an AWS account and an AWS Identity and Access Management (IAM) role and user with permissions to create and manage the necessary resources and components for this application. Everything you need is provided as open source in our GitHub repo.
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Build a foundation model (FM) powered customer service bot with agents for Amazon Bedrock
AWS Machine Learning
NOVEMBER 17, 2023
The action is an API that the model can invoke from an allowed set of APIs. Action groups are mapped to an AWS Lambda function and related API schema to perform API calls. Customers converse with the bot in natural language with multiple steps invoking external APIs to accomplish subtasks.
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Develop generative AI applications to improve teaching and learning experiences
AWS Machine Learning
NOVEMBER 2, 2023
Amazon Bedrock is a fully managed service that makes foundation models from leading AI startups and Amazon available via easy-to-use API interfaces. The solution also uses the grammatical error correction API and the paraphrase API from AI21 to recommend word and sentence corrections.
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Moderate your Amazon IVS live stream using Amazon Rekognition
AWS Machine Learning
NOVEMBER 17, 2023
In this post, we explain the common practice of live stream visual moderation with a solution that uses the Amazon Rekognition Image API to moderate live streams. You can deploy this solution to your AWS account using the AWS Cloud Development Kit (AWS CDK) package available in our GitHub repo.
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Real-time fraud detection using AWS serverless and machine learning services
AWS Machine Learning
MARCH 10, 2023
Online fraud has a widespread impact on businesses and requires an effective end-to-end strategy to detect and prevent new account fraud and account takeovers, and stop suspicious payment transactions. Example use cases for this could be payment processing or high-volume account creation.
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Build a secure enterprise application with Generative AI and RAG using Amazon SageMaker JumpStart
AWS Machine Learning
SEPTEMBER 6, 2023
These SageMaker endpoints are consumed in the Amplify React application through Amazon API Gateway and AWS Lambda functions. To protect the application and APIs from inadvertent access, Amazon Cognito is integrated into Amplify React, API Gateway, and Lambda functions. You may need to request a quota increase.
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Expedite your Genesys Cloud Amazon Lex bot design with the Amazon Lex automated chatbot designer
AWS Machine Learning
MARCH 1, 2024
Lambda receives the iterative transcripts from EventBridge, determines when a conversation is complete, and invokes the Transcript API within Genesys Cloud and drops the full transcript in an S3 bucket. For more information on setting up your account, refer to the Genesys documentation. Save your configuration. Choose Add Client.
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Audit Phone Calls with Event Sourcing in.NET
Nexmo
NOVEMBER 10, 2020
Luckily for us, Vonage has a fantastic API for tracking phone calls ! We’ll use the Vonage API and build a.NET Core application that stores and displays this information by using event sourcing. Vonage API Account. To complete this tutorial, you will need a Vonage API account. Prerequisites. Using ngrok.
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Build well-architected IDP solutions with a custom lens – Part 2: Security
AWS Machine Learning
NOVEMBER 22, 2023
All of the AWS AI services (for example, Amazon Textract , Amazon Comprehend , or Amazon Comprehend Medical ) used in IDP solutions are fully managed AI services where AWS secures their physical infrastructure, API endpoints, OS, and application code, and handles service resilience and failover within a given region.
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Accelerate multilingual workflows with a customizable translation solution built with Amazon Translate
AWS Machine Learning
NOVEMBER 22, 2022
Using Amazon API Gateway , these features are exposed as one simple /translate API. Therefore, another API /customterm is exposed. Consumers can use these options using API Gateway’s API keys. We use an Amazon DynamoDB table to store metadata information about consumers, permissions, and API keys.
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Perform intelligent search across emails in your Google workspace using the Gmail connector for Amazon Kendra
AWS Machine Learning
APRIL 25, 2023
In the steps that follow, we create a service account that the Gmail connector uses to index emails. The service account is provided with authorization scopes to allow access to certain Gmail APIs. Log in to your organization’s Google Cloud account. On the API Library, search for Admin SDK API and choose Enable.
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Automate mortgage document fraud detection using an ML model and business-defined rules with Amazon Fraud Detector: Part 3
AWS Machine Learning
FEBRUARY 7, 2024
Deploy the API to make predictions. Prerequisites The following are prerequisite steps for this solution: Sign up for an AWS account. Set up permissions that allows your AWS account to access Amazon Fraud Detector. Review model performance. Deploy the model. Create a detector. Add rules to interpret model scores. Choose Next.
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Harnessing the power of enterprise data with generative AI: Insights from Amazon Kendra, LangChain, and large language models
AWS Machine Learning
NOVEMBER 7, 2023
These demos can be seamlessly deployed in your AWS account, offering foundational insights and guidance on utilizing AWS services to create a state-of-the-art LLM generative AI question and answer bot and content generation. Prerequisites You must have the following prerequisites: An AWS account. Python 3.6 x or later. Docker v20.10
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Integrate Amazon Lex and Uneeq’s digital human platform
AWS Machine Learning
JUNE 8, 2022
Amazon API Gateway. The Uneeq digital human interfaces with a simple REST API, configured with Lambda proxy integration that in turn interacts with a deployed Amazon Lex bot. Deploy the integration, which is a simple API Gateway REST API and Lambda function using AWS Serverless Application Model (AWS SAM). AWS Lambda.
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How Yara is using MLOps features of Amazon SageMaker to scale energy optimization across their ammonia plants
AWS Machine Learning
NOVEMBER 17, 2022
Yara has built APIs using Amazon API Gateway to expose the sensor data to applications such as ELC. Extendibility – It can deploy to new Regions and accounts. SageMaker Model Monitor APIs offer data and model quality monitoring. ELC is a process optimization use case and is deployed to optimize workload accounts.
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Schneider Electric leverages Retrieval Augmented LLMs on SageMaker to ensure real-time updates in their ERP systems
AWS Machine Learning
OCTOBER 31, 2023
Enterprise Resource Planning (ERP) systems are used by companies to manage several business functions such as accounting, sales or order management in one system. In particular, they are routinely used to store information related to customer accounts. n Question : {question}?
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Announcing Rekogniton Custom Moderation: Enhance accuracy of pre-trained Rekognition moderation models with your data
AWS Machine Learning
OCTOBER 19, 2023
In this post, we discuss how to use the Custom Moderation feature in Amazon Rekognition to enhance the accuracy of your pre-trained content moderation API. The unique ID of the trained adapter can be provided to the existing DetectModerationLabels API operation to process images using this adapter.
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Deploy generative AI models from Amazon SageMaker JumpStart using the AWS CDK
AWS Machine Learning
MAY 23, 2023
Model data is stored on Amazon Simple Storage Service (Amazon S3) in the JumpStart account. The web application interacts with the models via Amazon API Gateway and AWS Lambda functions as shown in the following diagram. Prerequisites You must have the following prerequisites: An AWS account The AWS CLI v2 Python 3.6
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Knowledge Bases for Amazon Bedrock now supports metadata filtering to improve retrieval accuracy
AWS Machine Learning
APRIL 8, 2024
Filters on the release version, document type (such as code, API reference, or issue) can help pinpoint relevant documents. If you want to follow along in your own AWS account, download the file. Intelligent search for software developers – This allows developers to look for information of a specific release.
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