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Guest Blog: How To Improve the Customer Experience Starting Today

ShepHyken

Shep Hyken discusses this in the blog, “How to Avoid Roadblocks to Great Customer Service” Don’t be afraid to ask your workers what you can do to eliminate bumps along the path from potential customers to happy, repeat clients. The post Guest Blog: How To Improve the Customer Experience Starting Today appeared first on Shep Hyken.

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14 Best Customer Service Blogs to Follow in 2022

HelpCrunch

The post 14 Best Customer Service Blogs to Follow in 2022 appeared first on HelpCrunch blog. Just like our bodies require food to nourish, our minds need information and continued learning to stay nutrient. That is why, even when we become more experienced, we [ … ].

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Guest Blog: How Does AI Marketing Help Drive Customer Engagement?

ShepHyken

AIM will allow brands to dive deep the realm of keyword search, blogs, customer surveys, social media profiles and all sorts of other online data. The post Guest Blog: How Does AI Marketing Help Drive Customer Engagement? Customer behavior online gives plenty of insight into what they like. appeared first on Shep Hyken.

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2022 highlights from our customer service blog

Eptica

Date: Friday, January 6, 2023 Author: Pauline Ashenden - Demand Generation Manager 2022 highlights from our customer service blog. Read the full piece on our parent company Enghouse Interactive’s blog here. Read the full piece on our parent company Enghouse Interactive’s blog here. Published on: January 06, 2023.

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Drips, Bots, and Blogs: A Non-Traditional Approach to Learning Reinforcement

Speaker: Shannon Tipton, Chief Learning Officer, Learning Rebels LLC

We'll discuss self-directed microlearning content and how blogs, chatbots, and email lessons can provide the combined value of chunked content. In this session, we will learn about three different types of drip delivery platforms.

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Top 10 gamification blogs

Callminer

To learn more about gamification, read our top ten blogs below. Contact centers need well-defined business goals that are easily tracked with captured speech analytics data.

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Guest Blog: Converting Customers To Die Hard Fans

ShepHyken

The post Guest Blog: Converting Customers To Die Hard Fans appeared first on Shep Hyken. To find out more visit www.happionaire.com. For more articles from Shep Hyken and his guest contributors go to customerserviceblog.com. Read Shep’s latest Forbes article: .

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